^^^ Affiliated? No. I'm a satisfied customer who has been around the business community longer than most of you have been wiping your noses.
I did what joncourage should have done in the first place and what any astute consumer would have done. Rather than complain here in this forum and disrupt a perfectly positive (with a few exceptions) 15 page thread about a terrific product, what he should have done when the suppler failed to satisfy his complaint, was to simply call, or write, to the manufacturer FIRST in an attempt to get satisfaction to what he considered to be defective fuses.
Look, if you were to have a gripe with a real estate agent, would you immediately write to the editor of the local newspaper with your complaint? Would you go to the State Real Estate Commissioner and file a complaint?Or would you simply drop by the real estate office and have a chat with the owner/broker FIRST?
SR has a Facebook page.
Here ... I got this contact information right off of SR's Facebook page. It took no longer than a few minutes to find it:
http://www.synergisticresearch.com/contact/Now, how damned hard was that???