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Mark Levinson Customer Service is the best!

Just had to post a shout out for Mark Levinsons customer service.

Simply top notch customer service .. oh and I almost forgot .. they also make top notch products!   

Just a happy Mark Levinson customer.

scotttexeira
jafant
10,525 posts
 

Thanks again, Scott for sharing your experience.

I am interested in the new ML No.  585 integrated amp. I want to get an audition later this year.

scotttexeira OP
23 posts
 

Thats good to know .. thank you ..  is the 433 considered "old" and not serviceable by Mark Levinson? My 433 is operating fine however .

Let me know how your audition of the ML 585 goes ...

jafant
10,525 posts
 
Sure Scott-
I will post here as soon as I get a demo.
nutty
1,928 posts
 
I was not as fortunate. I knew M/L was not servicing older models. I have a no.334 and I sent a message to M/L in regards to needing shorting straps as well. (In the event I were to resell it) They replied by sending me the price per pair. Memory serves me they were pricey. I bought Cardas instead.

Manny years ago, (90’s) I bought a used pair of Klipsch KLF 20’s from Craigslist for $50.00. The crossover was toasted in one, a the binding post was missing and I needed several spikes. I called Klipsch and the sent me a care package, for free.
Go figure.

N
jafant
10,525 posts
 
Luckily,
ML has many repair shops out of the Harman Group. This is a better option and way to save money, IMO.
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