So how did you make out? I thought my problems were cured but the other night I was trying to start Netflix and the player kept hanging up, the video was stuttering and the audio would cut out.....In addition the machine would occasionally lock up, prevent access to the Home menu or have some other anomally.
I called OPPO and they were very helpful. They had me turn off the "Quickstart" mode and engage " Energy Saver" mode instead. They were very forthright in saying they are aware of the issue and are working to correct it. The only drawback is that with "Quickstart" disabled you can not wake the player with a tablet or phone using the OPPO Media app. You must power up with an I.R. remote or via the front panel manually. No big deal, it's such a great machine I can live with that.
I really appreciate their candor and the level of support they give..... I used to work for a company that you all know, people raved about their customer service but the truth is they would have me act like it was the first time I heard of a problem, suggest they reload the firmware , or some other BS , the whole time knowing it was the hardware and that it would never have a fix......
