Total cost of ownership - how to reduce it


Audiogon members love their music - but I am not alone, I think, in finding that the requirements in terms of cost and time for keeping the system running at optimal, can become too steep. Can we help each other out?

Today I have spent two hours trying to find a failed tube in my system. Two months ago I had a bad episode with a repair service that did not repair and did not return my stuff. Some weeks ago, I blew a speaker driver, I am still waiting for the replacement. Thinking, I need a tube tester, since my system has a lot of tubes - I got the tester, but it blew tubes, not "dead on arrival" but "over-excited" - and has to be repaired. I am perhaps especially unlucky. But I ask myself, how much is enough? When such experiences accumulate, I can understand people plugging into Mp3, it is simple and it works.

I have thought about my situation and diagnosed two main types of problems - maybe, relevant for other Audiogon members also.

The first is where you buy a thing used and then get it upgraded by the manufacturer. You pay quite a lot for this, and you would expect the whole thing is checked - but it is not. In two cases now, I have experienced that even if the upgrade works fine, the box as a whole is not checked, and develops problems a year or two after the upgrade.

The second case is where you pay for an upgrade that is more like a new build (e g of a speaker) or rebuild (of a cartridge). Now, there is no lagging wear and tear problem, but it turns out that the upgrade parameters were not fully developed, things have to be changed or checked afterwards (speaker drivers dont work optimal, needle not quite in place, etc).

I would be the first to recognize that some of these costs (time, mainly, but money also) should be accepted. I have paid local repair costs without complaining, and have used many hours of my own time. As an advanced user, I accept some extra costs.

It is just that, sometimes it gets too much.

I would like other Audiogon users' thoughts on this dilemma, and especially, what can we do to reduce the total ownership costs.

Your thoughts and experiences welcome.
o_holter
Buy from a reliable, customer valued manufacturer, which has stood the test time. 
Absolutely, agree! Is this a honest manufacturer, with good user interaction?
Check customer reports plus service and repair possibilities.

Ventilation - let your system breathe...
I have no idea of the actual statistics in this case, but here is my theory. Component failure is in many ways a function of time x heat.
The more heat, the lower the durability.
This is especially relevant in tube components, but in others too.
I now have a computer fan at the back of my preamp. The preamp sits in a rather crowded place, in my shelf, and does not quite have the minimal distance of free air above it. This fix cost me $50 or so including some resistors so I could tune the fan down to totally silent operation. Works very well. Better safe than sorry.
Reduce initial cost (but not always)

This is another way to reduce the total cost of ownership.

Example:

You see this marvellous "rocket ship" in audio that will liberate your ears and ensure a good life. It is costly but the reviews are rosy. The past will come back to you, along with sexy partners, good moms and steady fathers. You pull out your wallet - and then - too late - after some months of living with this component, discover that it wasn’t all that much. The "rocket" came a bit up, but did not really get into space.

The art is to invest in what is really needed, beyond such single-component adventures, to improve the sound system as a whole, and get away with it without going broke. Not the component in itself, but how it works in the system. Often you won’t know, beforehand. But you can make a reasonable guess, and invest wisely.

A problem in an expensive component is usually much more irritating and time-consuming to repair, compared to a cheap one. For the least amount of stress, we should all buy cheap components that are easy to replace! However we want some sound quality too...

The better you can adjust price / performance, knowing your way around the component and brand you invest in, the greater the chance that the overall cost of ownership will be low, with less stress and unforeseen events. Understanding the function of the component and how it matches your other components is the place to start.

Often, the way to go - in my experience - is to the mid-level of the branch, and then seek for good second hand / used market offers. But sometimes, I have only made things work by going to the top flagship level, with less rebate. This can be a pain for the wallet, here and now, but I have generally found that it pays off, later.


What does the audiophile do, in a situation with shrinking income? Downscale? Let me think - I have followed this brand X for many years. Do I get a rebate, for replacements or upgrades? No, not to my knowledge. It seems that high level audio is soon just for those with big money, not those following their ears.