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  3. 126511-75799

New system with periodic sound dropouts

Within the last 2 months I've gotten new speakers (Monitor Audio Gold 300), pre-amp (Primare Pre32) and power amp (Primare A32).  Since setting it up, there are times when my DAC loses the signal and no music plays for 1 - 2 seconds.  Other times music plays flawlessly with no dropouts.  I just tested the outlet where my gear is plugged in and got voltage readings between 123.5 - 125.9 (but I only had one drop out and that was earlier in the day).  My subdivision is less than 5 years old and all of our utilities are underground.  I've been considering an AC conditioner or regenerator. Do I really need one?  If power isn't the problem does anyone have an idea as to why my DAC sometimes loses the music signal?
mewsickbuff
erik_squires
5,268 posts
 
One other thing to try, if you are using any other USB devices, unplug them.

Best,

Erik
mewsickbuff OP
124 posts
 
Thanks for the advice, Erik.  I have no other USB devices connected and I've told the AV software not to scan any of my music files.  But am I correct in understanding that you're advising me to disconnect from my home network (so as not to be able to access the internet)?
erik_squires
5,268 posts
 
yes, that's right.  Just as a test.

Network drivers used to be able to make all sorts of things stutter when there was a lag. They'd get exclusive access to the CPU while trying to reconnect, or re-authenticate and nothing else could run.

Of course, I always hope (and hope and hope) that Windows got better about this, but it's trying for a couple of hours. :)

Best

Erik
erik_squires
5,268 posts
 
On some laptops there's actually a physical switch disabling networking.
erik_squires
5,268 posts
 
Another thing to test is to make sure all your power saving options are off.
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