Based on the info you provided above, the problem may not be with your ISP.
How is your streamer connected to the Internet? Are you going direct to the router or using an Ethernet switch? What device are you using to stream Tidal?
I had similar "cutting out problems" and we determined that my router was not able to handle the streaming load. It seems that some packets in the router were getting dropped under high demand usage. We replaced my Linksys router with an Apple AirPort Extreme Router and my connectivity problem was solved.
My Aurender N10 Music Server is connected to a Luxul 8-port gigabit Ethernet switch and I can stream Tidal with no problems. I suggest you check the equipment between your streamer and modem to confirm everything can handle the Tidal streaming demands. The problem could with with the streamer device so please let me know what you are using (but I doubt this is the problem)?
You may need to replace some of this equipment.
How is your streamer connected to the Internet? Are you going direct to the router or using an Ethernet switch? What device are you using to stream Tidal?
I had similar "cutting out problems" and we determined that my router was not able to handle the streaming load. It seems that some packets in the router were getting dropped under high demand usage. We replaced my Linksys router with an Apple AirPort Extreme Router and my connectivity problem was solved.
My Aurender N10 Music Server is connected to a Luxul 8-port gigabit Ethernet switch and I can stream Tidal with no problems. I suggest you check the equipment between your streamer and modem to confirm everything can handle the Tidal streaming demands. The problem could with with the streamer device so please let me know what you are using (but I doubt this is the problem)?
You may need to replace some of this equipment.