What's up with Soundstage Direct?


They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

128x128slaw
Wow ! And I thought it was just me.  Guess it’s some relief knowing I’m not alone - but not enough relief as these scumbags stole about $2,000 from me on an unfulfilled order for a new mc cart.  Anyone have the owners contact info or even better his personal physical address ?
@flyingeff if you paid by a credit card you are protected, but you need to file a claim asap!
I have had numerous delays with my orders from SSD, but they always delivered until recently.  I have an undelivered ordered from mid-June.  No records and no refund.  They aren’t answering the phone and aren’t returning emails.  I filed a claim with PayPal.  I’m only out about $60.  I’m sure others are out a lot more money.  I read yesterday on another site that Seth is no longer with the company.  WTH? I thought he was the founder/owner?
 So it's not just me. I've had an order in since May and have only received two shipments. If things are backordered thats fine but don't charge my credit card and hold onto my money for 2 months or more. 
 Giving the phone one more try and then I'm disputing my charge to my credit company. I think they are falling apart. I never had this problem with them in the past and it's sad what they are doing. 
I gave up using SSD a few months ago. Ordered some vinyls for Christmas. One of them was supposed to ship in 2-3 days, the others were in stock. Received them just before Easter. They did not even bother shipping the vinyls that were in stock... for months. They were very unresponsive on emails. Tried them one more time after that. All records were in stock, but it still took them 2 or 3 business days to ship. Amazon delivers same day, so my standards for good online shopping service are way up high. SSD lost me as a client, and I shop elsewhere. Acoustic sounds, Music Direct, and Elusive Disc are my go to places for vinyl. They always ship very fast and their customer service is excellent.