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Paypal issues through Audiogon

For the second time recently, I purchased an item on Audiogon. When I try to complete the transaction thru Paypal I keep getting the following message "this transaction cannot be completed please return to the participating website & try again". The last time this happened, I requested that the seller send me a money request via Paypal which he did. I no sooner paid his $1,350 request and Papal took an additional $1,350 from my bank account . It took me approximately 5 business days before they reimbursed my account . Has anyone else encountered this issue.? I would like to pay the seller of the record I purchased today but if I pay via his mailed payment request I think there is a chance the double payment issue may happen again.
128x128lwin
maritime51's avatar
maritime51
1,288 posts
 
Same as above in a recent sale, but the buyer had the problem. 
lwin's avatar
lwin OP
215 posts
 
Thanks for the responses . I did as advised and called Papal twice after they hung up on me the first time. They said the payment wasn’t flagged by their security system.They claimed it was my bank refusing to make the payment and to try a credit card . When I said that I already tried that they  responded that the credit card company also refused to make payment !
I said that is horefeathers as neither would deny a $109 payment especially since PayPal is backed up by a credit card if the bank won’t make payment. 
I finally requested that the seller send me a money request via Papal. The same bank that supposedly refused to fund my prior request did so immediately.
My concerns with this are twofold: 
1) I like to pay for purchased items immediately.
2) I am thinking of making a much larger purchase which I have sufficient funds to cover but not if they charge me twice like they did the first time this happened and then it would revert to a credit card.


bdgregory
1,580 posts
 
I've had a few sales through audiogon recently and the PayPal link has been fine Afrikaans (no complaints from buyers), but the shipping has not worked at all. I had to use paypal's and fedex's sites for the shipping.  I wasted a lot of time with audiogon's check out system  . . . Which could and should be very convenient but it doesn't work.
jriggy's avatar
jriggy
292 posts
 
 I’ve had a different issue of compatibility between audiogon and PayPal for over the past year and a half + now. My PayPal account is verified yet on Agon they say it is unverified  so I cannot offer payment via PayPal for any listings here. I’ve dealt with Agon customer service back then for many many emails, insisting that the problem is not on their end and it’s in my PayPal account. Ive talked to PayPal and they see no issues and have my account as verified and it shows me that on their website and when I call. I also have no PayPal issues with any other website. 
elizabeth
6,726 posts
 
I had not used Audiogon for YEARS to buy or sell anything. So all my info needed to be updated, And I did so before buying this August, a $4K peamp, here. The sale went through Paypal, (which I also rarely use except to buy from eBay, typically for less than $200 a pop...) not a hitch. Though PayPal robocaller called me several times asking if it was genuine or fraud.
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