What's up with Soundstage Direct?

They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

slaw07-22-2018 5:01am

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vinylreeltoreel Details Discussions Posts This discussion Message User 4 posts 09-14-2018 at 06:55pm Copy Comment URL Report Comment Edit Delete Same deal with me no response from them, can't get in touch with them. No return emails and no phone service all you get is the recorded message
slaw OP Details Discussions Posts This discussion Message User 5,785 posts 09-14-2018 at 08:19pm Copy Comment URL Report Comment Edit Delete Thanks @manleylabs for being the one equipment manufacturer willing to step up and say something.
s1nn3r Details Discussions Posts This discussion Message User 141 posts 09-17-2018 at 08:15pm Copy Comment URL Report Comment Edit Delete +1 Thank you Manley Labs
jollytinker Details Discussions Posts This discussion Message User 147 posts 09-27-2018 at 02:02pm Copy Comment URL Report Comment Edit Delete Happy to report that I was refunded the full amount of my purchase after contesting the charge with my bank. And it was a big chunk of change because I had sprung for a VPI tonearm upgrade. kudos to this thread and others like it - it can only help to let people share their experiences and make them public and accessible to investigators too. So I hope that affected customers keep posting here. Hopefully at some point we'll get an idea of what exactly is going on with this once reliable company.
bamalama Details Discussions Posts This discussion Message User 1 posts 10-01-2018 at 11:48pm Copy Comment URL Report Comment Edit Delete Their site now redirects you to Reverb. I've contacted Reverb re: my unfulfilled order and I'll let you know what response or product I receive.

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