Some noise issues with my new VPI Prime


Hi everyone,

Was fortunate enough to purchase a dealer demo VPI Prime.  Have been enjoying it for the last week or so - it's a wonderful sounding table.  However, I am having a couple of noise issues with it.  It's still under warranty, but I was hoping to find a home cure if possible.   There are two issues:

1)  Motor noise.  This is from the mechanical operation of the motor - it doesn't change with volume of the system, but it's audible during quiet passages.  The motor makes a slight buzzing/rubbing noise with each rotation.  I am guessing that some lubrication is all that is needed.  I've tried setting the motor on a rubber pad, but that doesn't make any difference. 

2)  Buzzing from the tonearm wire.  I get a buzzing that increases with the volume. By 50% on the volume dial it is quite pronounced (you can hear it from the next room).  It is coming from the wire that runs from the tonearm to the Lemo connector on the junction box.  If I touch the wire, the buzzing changes as I move the wire around.  If I raise the tonearm very slightly off the unipivot spike, the noise becomes extremely loud.   I tried to wrap some tinfoil around it, but that didn't make any difference.  Could this be a defect?  

Any thoughts on some simple fixes that might address these issues?

Thanks,
Scott
smrex13
Czarivey wrote " Attaching a ground wire to the tonearm the right way is almost same thing as rewire the whole arm."

Seriously? Attaching a ground wire is as simple as tightening a thumbscrew. Rewiring an arm is a job for a expert.

I have owned 2 VPI turntables over 32 years. The first 31 I had an HW19. Part of what I loved about it is that anytime I had an issue, I could fix it myself. Platter upgrade? just 4 screws needed to take out the old bearing and install the new one. I could swap out a worn out motor in 30 minutes. VPI always answered my calls and emails with a ready explanation, and they still service the table I bought in 1984.

That is a lot of why I bought a new Prime last year. It took about an hour to set up. Its fun to come on here and see all the people taking shots at VPI. But a lot of reviewers seem to think my $3800 turntable competes with some that cost $6000 more. And its nice to know that if it develops issues, help is just a phone call or email away.
Rewiring an arm is a job for a expert.

Not really. Not that hard after all
It's similar to replacing shift or steering cable in the boat or vehicle where old cable pulls new cable in place.
Hi Vpi prime audio out port gain is too low? My preamp volume over 12 o'clock power amp is 150 watts par side.help me what happening.