I have a DV-50 remote control which has stopped working and I have tried every method listed on the Esoteric/Integra website with no luck. The phone number just rings and rings... I sent an email literally last December with no reply. I'm shocked at how poor this companies service has become.
Does anyone know how to get help with an Esoteric product?
I love their equipment, but c'mon guys - at least answer the phone.
the DV-50s or DV-60 is on my list. I would like to know where these machines can be serviced. I have heard the DV-60 but not the DV-50s spinner. Happy Listening!
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