I spoke with Trent workman already very nice guy I offered to take to dinner the next time he is in Bangkok. But still he wasn't willing to contribute more to my situation. I was hoping that they might pay for the repair at least or if going the extra mile pay for the return shipping. I think it's pretty fair that I would pickup the tab for the shipping back to the factory.
Wilson Audio paint problems
Hi - am I the only person who has experienced problems with Wislon Audio products? I bought a brand new pair of Sofia 2s and after about 12 months they developed cracking around the top and front edge. This has spread laterally at the top if the speaker. I approached the distributor who offered to take them to a Ferrari paint shop! I called Wilson Audio but the guy I was put through to did not return my calls.
I have since purchased a pair of Duettes on Audiogon. These too have developed a light crack down the side along one of the seams. I love Wilson speakers (I have the centre and sub/sub controller too). I have invested a lot of money in the brand but now feel completely unable to get my problems sorted. Looking on the web, there seems to be a lot about WA's commitment to the client. I just feel I can't get access to it!
Does anyone else have a similar experience or advice?
I have since purchased a pair of Duettes on Audiogon. These too have developed a light crack down the side along one of the seams. I love Wilson speakers (I have the centre and sub/sub controller too). I have invested a lot of money in the brand but now feel completely unable to get my problems sorted. Looking on the web, there seems to be a lot about WA's commitment to the client. I just feel I can't get access to it!
Does anyone else have a similar experience or advice?
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- 76 posts total
- 76 posts total