The Cartridge and Stylus makes a big difference.


I am becoming more convinced that the cartridge and the most importantly, the stylus has a lot to do with good sound. I had Benz cartridges for years and always blamed my arm and table (VPI Scout) for mistracking and sound quality issues mainly sibilance.  As years go by I have learned that the Cartridge and Stylus have a lot to do with this problem.  Shame on Benz Micro for not making it right with me for years as I struggled with this.  Its amazing when I put a Lyra Delos on the same tonearm, my problems went away immediately.  Same thing with the Denon, the Ortofon, and so on.

My problems started with the ace, then the wood, then the ref and so on.  I always thought it was my table that was to blame.  I had a glider that was better but still had the same issues.  It was amazing when I had a new cantilever and stylus put on the glider by Andy Kim, my problems went away.  I should have known right there.  I am sure I am not the only one.  I took the Benz Micro Ref to a Linn dealer and had him install it on a 18K turntable and it did the same thing, maybe even worse.  So if you have a Benz and have experienced some of these issues, I assure you, you are not alone.  I hope they get there act together.  

Thanks to Lyra I am finally enjoying my music instead of trying to figure out what is not aligned properly and fiddling forever.
tzh21y
Well, if I had such setup issues, how come everything else tracks fine? I tried the Benz on multiple tables and it was professionally set up on the Linn by a very good Linn technician. same thing, I guess it needs a 12 inch arm. lol. Hey if everyone else’s are tracking fine, great, maybe my ears are just more sensitive. How come the Delos tracks great? Is the Delos more forgiving LOL? How come the Cadenza tracked great, how come the Denon tracked great, however that one did not sound right on the scout. I personally think the diamonds, cantilevers, and suspensions are just better on the Lyra, the Cadenza, the Denon, the pickering, I could go on and on.
How well any cartridge performs depends on how well it matches the tone arm.  It’s possible to have a inexpensive cartridge that perfectly matches it’s tonearm outperform expensive, top rated cartridges that mismatch their tone arms.  And, to get top performance, anti-skating needs to be set for that cartridge, which on some VPIs, like my Prime Signiture, is tricky to do. 
FWIW I switched from a Delos to a Benz Wood SL and couldn’t be happier. Tracking is better, and sound is less fatiguing on my Clearaudio (with Satisfy tonearm). The Benz is a better system match. Cartridge performance can be system specific and I wouldn’t blame Benz for your repeated cart performance issues.
The thing is, every benz had the issues in almost the same tracks at the same spots.  I think it has to do with how they cut their diamonds or something.  Suspension...  lol.  I can laugh about it now.  I am glad I am done with that..  Hope they fixed their problems.
As far as system, a fully maxed out Linn with Ekos Arm and 1200G had the same issues.  Maybe some people just live with it.