ARC Ref 75 SE issues?


I'm thinking of getting this amp but on a recent thread about tube amps from January there were quite a number of posts on the reliability of arc amps. Anybody have this amp and can comment on its reliability? I was surprised.
roxy1927
@johnsonwu 

I gather from your comment above that ARC customer service is not responsive.  I hope that is not true.  In the past Lenard and Kalvin were just tops.  They have a new guy there now. I've spoken to him once or twice and he seemed ok, … but that was about a year ago.