I’d say they’re acting dishonestly & risk damaging their brand beyond repair.
When both my e-sub112 failed, yes they repaired them FOC, but they completely ignored repeated requests for information. I just want to know that the replacement amp plates aren’t the same crap as the original ones? Can I rely on them to last or should I get rid now? Every time I ask I get no reply.
A year ago I was singing the praises of JL Audio Subs. I would have recommended them to anyone. Now I wouldn’t touch them with a barge pole & would warn others to stay clear.
When both my e-sub112 failed, yes they repaired them FOC, but they completely ignored repeated requests for information. I just want to know that the replacement amp plates aren’t the same crap as the original ones? Can I rely on them to last or should I get rid now? Every time I ask I get no reply.
A year ago I was singing the praises of JL Audio Subs. I would have recommended them to anyone. Now I wouldn’t touch them with a barge pole & would warn others to stay clear.