Krell SACD Standard problem

Sounds like the laser isn't tracking properly which could be (most likely, but not exclusively) due to:

1.) the lens is dirty, unlikely, but if you can get to it, clean with a q-tip just barely dampened with alcohol, or

2.) the transport rails (that carry the laser pickup carriage back and forth) are dirty (more likely) and or the lubrication is dried out. Clean with a q-tip dampened with Ronsonal lighter fluid (naptha) or if you cant get that a little gasoline or kerosene, and wipe with a dry q-tip. Try it first without adding any lubricant. If it works leave it alone. Otherwise, dampen a q-tip with some light sewing machine oil or similar, and lightly (and I do mean lightly!) wipe th rails with it.

If none of this works, the problem may be elictrical rather than mechanical, but that would be rare.

Your Krell is based on Philips SACD1000 transport and DSP. The failure you're describing is caused by the Servo Controller (MACE) or DSD Decoder (FURORE) or both.

NO ONE can fix your Krell at any price. Send it back to Krell. I hope they will replace it with their new version which is based on a different and more reliable transport.

Sorry for the bad news!

Regards,
Alex

Yes and it also sounds better...I know this first hand and with both ears.Tom

Thanks for the remarks. Does the verdict change if I said that Krell SACD plays redbook CDs non-stop, while the problem appears with SACD playback only?