Zu - An act of generosity I'd like to share.


I recently traded my Presence loudspeakers (end of January) for a pair of Definition MKIII’S and was lucky to have them delivered and set up by Sean and Christian(Zu Audio) during their recent cross country tour. Unfortunately the cabinets were accidentally damaged. Sean told me they would replace them but not exactly sure when, the 3’s being an upgraded speaker. A few weeks later I received an email from Sean asking if I would be available March 16th that they would be coming back east and could deliver another set of speakers. Not expecting this to happen that quickly, my response was absolutely I’d be available. Two weeks later I received another email from Sean stating your new Def 4’s are scheduled to go into production what finish would you like? Taken back by that statement I immediately got on the phone and called Sean. A new pair of Def 4’s ???

First let me briefly explain we have a medical fragile special needs 13 year old daughter who requires continuous care from either my wife, myself or a nurse, which renders our social life non-existent.

Sean's response was I saw the happy life you and your wife provide for your daughter, I’d like to do something nice for you guys, when you sit down at the end of the day to listen to some music your going to enjoy it a lot more with a new pair of Def 4’s and not to worry financially I am donating them to you.
A very kind gesture in these hard economic times. Again a story I wanted to share.

Irwwin
bufford
Just another thank you to Zu-they represent what the industry can be. And I'm so glad you and your wife will be able to enjoy the new speakers. I was a respiratory therapist for 30 years and worked with children who had cerebral palsy and muscular dystrophy, and with their parents,so I have some small idea of how much the two of you sacrifice to care for your daughter- make sure to make time to listen to the speakers because you two need some time for yourselves!