HELP FedEx Mangles Speakers - Refuses Claim


I received double boxed with ample foam padding top and bottom - large, expensive speakers that are crushed on the corners and bottoms. I took dozens of pictures while unpacking, have all shipping materials, filed claim, met with claims agent. I did it all correctly and was denied via form letter. Any legal referrals, appeals, BBB, class-action process help etc., is appreciated.
pbredi
Thanks for responses thus far.
The packing consists of:
Inner box, speakers plastic wrapped and bubble wrapped with hard cardboard attached to the top, bottom and driver side, the inner box filled with foam to the brim and taped up.
That box is then double bubble wrapped on the outside then, the box is inserted into the 2nd box with 4 inch commercial foam slabs top and bottom - cut to snug up inside the 2nd box, sides are filled with foam peanuts for another barrier on the sides.

From all experience and knowledge here is sounds as if I am up against a challenge regardless, based on the fine-print and claim denial policies. I too have been burned by UPS but never by FedEx ground until now.
I am in CA if that has anything to do with the legal recourse. Keep the information flowing, please and thank you everyone.
You just GOTTA love these gorillas! Don't even get me started, with the experiences I've had with the Post Orifice! (http://www.youtube.com/watch?v=YoMSICZjPLQ&feature=related)(http://www.youtube.com/watch?v=SqryzEbsRBE&feature=related)(http://www.youtube.com/watch?v=1Zh9kFJzDnA&feature=related)(http://www.youtube.com/watch?v=AWe_ICjYJn0)(http://www.youtube.com/watch?v=PKUDTPbDhnA)(http://www.youtube.com/watch?v=3Ng8HD5viVE&feature=related)(http://www.youtube.com/watch?v=JoCYePvJJmE&feature=related)(http://www.youtube.com/watch?v=89SKOBQTEuY&feature=related)(http://www.youtube.com/watch?v=qGCdOmykOOg&feature=related)(http://www.youtube.com/watch?v=3X9mmgknvXw&feature=related)
Packing IMO needs to be done assuming the package will be tossed out sidways of a truck and thus dropping 8 feet to concrete.
If your package cannot survive this.. It ain't packed well enough.
I use dense foam, like used in matresses. A local foam co has scraps i can buy for ten bucks for pile as big as I can haul in my car.
four inches of this on all sides pretty much takes it.

Horror stories of shippers includes one i saw with my own eyes at UPS:
UPS employee is pushing cart through door, well the large package was wider that the door. The guy doing the pushing just kept ramming the package as hard as he could, into the door frame, as if he could just crush the package enough it might fit. (the package could have fit through door if rotated)
I mean this is into the public area of UPS depot.
Soon enough the owner of said package came in and started yelling..
The boxes corners were crushed down five inches all around already.
I just stood there eye wide as this transpired.. amazed at the incedible stupidity of that UPS employee.
I was very lucky. I had a pair of expensive speakers shipped to me overseas by FedEx. They were supposed to be shipped in the original box with the original packaging. I specified triple boxing. That saved me. The box was dropped and the impact crushed the corner of the box. I said a prayer before opening it. I discovered that one of the large original foam inserts was missing and the speaker it was supposed to cushion was shipped upside down with no padding at all on the bottom! The second box was also crushed but the inside third box saved the speaker from being crushed by a fraction of an inch.
"Both Fedex and UPS have a policy, clearly stated in their written insured coverage policies, related to damage coverage wherein they will not pay any claim if the original manufacturers packing materials and boxes are not used....."

If that is the case, which I do not know, and is written, than they surely should not allow for insured service and charge for it if they know they will not honor it if the mech gets damaged.

Looks to me like , if that is common practice, you do have a point against them. They charged for insurance they knew they would not offer in advance regardless of anything else. It can take timme but I think in today's climate they would find it hard to make this position prevail, and they may be liable for charging probably millions on the overall picture of their services for a service they will not offer (insurance). Is that froud or misrepresentation?