Beware of PayPal


I made a payment via PayPal and just noticed that they took the money out of my checking account instead of my credit card. They made this change without notifying me! Worst thing is that there's absolutely no way to contact them. They don't respond to my emails and they have no phone number to call! This is horrible!
boros
Make sure that you accept Paypal's email updates. Don't rely on the email notification either so its a good idea to check your profile and preferences regularly. They change so often at Paypal its absolutely ridiculous. Shady operation. They are associated with Providian Bank (Visa Card), which is just as shady.
Here's a phone number you can use to contact the folks at PayPal: 402 935 7733

I enjoy the convenience of the service, but I agree that they're shady.

-Kevin
I have closed my account with paypal, but not without considerable difficulty. i did get hold of them on the phone, and after considerable attempts, did finally close the account..as for the reasons, mostly the difficulty in contacting them and getting simple answers to questions..
I too could offer specifics of another horrible story regarding my dealings with PayPal. I tried resolving it with the company but to no avail. I am currently filing a dispute with my credit card company and must await a verdict. The more I read about PayPal, I realize that my experience is not atypical. I also read that many people have successful experiences with this service. Obviously this must be true or they would be out of business by now. However, do take the complaints seriously as you may be the next one voicing your displeasure. Their customer service is atrocious. They hide their phone number on their site, and offer the typical mindless "I can't help you" responses if you do make phone contact. I requested to speak to a supervisor and was told that I could expect a return call within 48 hrs. I'm not holding my breath. I urge people to read some of the sites which report the abysmal practices of this company. Included are www.paypalwarning.com and www.paypalsucks.com. Beware!
You complain about PayPal, yet you continue to use it when it is completely your choice to use or not use PayPal.

As they say, "Fool me once, shame on you. Fool me twice, shame on me."