Sorry, I'm not buying the crusading consumer advocate spiel - certainly not with an anonymous posting presented the way you have.
Alpha-Core has been in business for 25 years and selling audio cables for 15 of them. That doesn't happen without a lot of hard work and consideration for their customer. The free market has obviously been speaking for a while now.
Perhaps you had a snafu with your self-described "$30 dollar order". Instead of first making a general inquiry about other people's experience in purchasing from the company (which probably would have told you what you learned here, namely that your situation is an exception) - your course of action is to piss on them anonymously - by indulging in negative speculation and innuendo.
Given a reputable company and no supporting evidence of poor customer service, isn't it a possibility that perhaps someone simply made a mistake? That does happen. Sure it can be frustrating, but I'm willing to bet that if the company understood the issue it would get set right.
I continue to be amazed at how easily people anonymously will bash a vendor or manufacturer in public.
Alpha-Core has been in business for 25 years and selling audio cables for 15 of them. That doesn't happen without a lot of hard work and consideration for their customer. The free market has obviously been speaking for a while now.
Perhaps you had a snafu with your self-described "$30 dollar order". Instead of first making a general inquiry about other people's experience in purchasing from the company (which probably would have told you what you learned here, namely that your situation is an exception) - your course of action is to piss on them anonymously - by indulging in negative speculation and innuendo.
Given a reputable company and no supporting evidence of poor customer service, isn't it a possibility that perhaps someone simply made a mistake? That does happen. Sure it can be frustrating, but I'm willing to bet that if the company understood the issue it would get set right.
I continue to be amazed at how easily people anonymously will bash a vendor or manufacturer in public.