I never claimed that AC made any false promises or ripped me off in any way.
I only stated that they were rude to me, a paying and repeat customer, as I was also trying to purchase the correct terminations for them (which was my fault for getting cables before getting the amp).
Certainly, someone there made a mistake. That can be forgiven. What can't be forgiven is to blame the customer. It isn't hard to say "sorry I made a mistake and I'll help get that corrected." Everyone makes mistakes and that's a given. (and forgiven) However, if you tell me "I didn't make a mistake and you never called and talked to me and sorry I can't help you." Well that's a different story." That is adding insult to injury. Further, they didn't offer to correct the situation, but then referred me to one of their subcontractors.
I only stated that they were rude to me, a paying and repeat customer, as I was also trying to purchase the correct terminations for them (which was my fault for getting cables before getting the amp).
Certainly, someone there made a mistake. That can be forgiven. What can't be forgiven is to blame the customer. It isn't hard to say "sorry I made a mistake and I'll help get that corrected." Everyone makes mistakes and that's a given. (and forgiven) However, if you tell me "I didn't make a mistake and you never called and talked to me and sorry I can't help you." Well that's a different story." That is adding insult to injury. Further, they didn't offer to correct the situation, but then referred me to one of their subcontractors.