Amazing how all those years of good service can be negated by one bad employee. I sure don't blame anyone for not doing business with a company that doesn't seem to value you as a customer. I'd probably have taken my business elsewhere under the described circumstances.
I've had AC speaker cables for several years. I don't use terminations, I just shape the end of the wide flat cable so that it fits on my binding posts. Neve had any shorting problems but I was carful connecting them non the less. A direct connection is superior to using added terminators such as spades.
As to Zobels and amps, I'd be more inclined to rid myself of amps that need a zobel to function with these cables than to get rid of the cables. Most techincally knowledgeable people agree that, for speaker cable, low inductance cable such as the ACs are best. Amps that can't handle low inductance speaker cable are suspect to me. My Krells don't have any problems with the AC stuff and I haven't added any zobels.
I've had AC speaker cables for several years. I don't use terminations, I just shape the end of the wide flat cable so that it fits on my binding posts. Neve had any shorting problems but I was carful connecting them non the less. A direct connection is superior to using added terminators such as spades.
As to Zobels and amps, I'd be more inclined to rid myself of amps that need a zobel to function with these cables than to get rid of the cables. Most techincally knowledgeable people agree that, for speaker cable, low inductance cable such as the ACs are best. Amps that can't handle low inductance speaker cable are suspect to me. My Krells don't have any problems with the AC stuff and I haven't added any zobels.