Three claims, and three successful collections within 6 weeks of the claim, from FedEx Ground. But you MUST follow through, fax and refax because they always lose your first 2 claim forms, make phone calls to Claims Service to check on status, write and fax again, and finally you get your check. At least I did, but it's frightening. First two claims were for damaged items; last claim was for speakers apparently stolen from buyer's doorstep where driver left them without a signature.
Have you ever collected on insurance????
It seems that lately there have been quite a few threads on damaged goods arriving, being stolen or really lost in the shipping business . It seems many of you have made claims that have been turned down. Has anyone ever collected on a less than perfect arrival ? I have been very fortunate in shipping - of course I do not buy speakers from individuals only dealers because they are more than likely to be packed wrong and will suffer through the process and sometimes you cannot tell until you have signed and the guy has gone.
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- 15 posts total
- 15 posts total