Problem with FedEx Ground Shipping?

I have also heard, from an AudiogoN dealer who seems to ship a lot of goods, that insuring a piece at FedEx for $5000 or more puts it into a 'special handling' category and it is therefore physically separated and/or treated better than the 'cheaper' goods.

I have had good luck with Fed Ex ground. They are significantly cheaper than UPS. I also think Fed Ex's tracking system on their website is superior. Try getting your packages delivered to your work. I have had damaged items with just about all type of shippers and none of them like to pay.

I believe FedEx service quality depends on how heavy the package is. If you are shipping something heavier than 80 pounds then I would try to avoid them because most FedEx delivery truck usually has one person manning the truck. Imagine if one guy tries to deliver a 150 lbs package without help (meaning you are not home to receive the package) then all he could do is to drop the package from the truck to the ground and wheel it to your front door. This is where the damage occurs, so think before you ship any thing with any body.

One problem, at least here in the East Bay (Northern CA), is that they don't have a terminal open to the public. So, if an item requires a signature, you HAVE to be around to sign for it within 3 tries.