Homegrown Audio ripoff?


I placed an order from them on July 18th. I tried to pay via Pay Pal but the link kept cycling me back through to the payment page. Since they don't take credit cards I resorted to using BofA's bill pay. The payment went through on the 22nd and I haven't heard from them since. I ordered these for a friend who doesn't do much in the way of online anything to the tune of $1200. Years ago I purchased a lot of cable though them and have loved it and don't remember any customer service problems. I'm getting really nervous. Suggestions? Ideas? Thoughts?
mterle
There is a thread on problems with Homegrown Audio at Audio Asylum:

http://db.audioasylum.com/mhtml/m.html?forum=general&n=679112&highlight=homegrown&r=&search_url=%2Fcgi%2Fsearch.mpl%3FForumSelect%3DSelected%26searchtext%3Dcoda%26Selec
Thanks for your response Maxima95. I think I am now at the point where I need to call the Roanoke police dept.
Mterle,

I once had a similar problem with a different audio company that was basically a one-man shop. I contacted the Attorney General for the state the business was located in. They sent a letter to the company and I promptly received a refund.

I do not know how much enforcement action the AG was prepared to take. I think the letter was only an inquiry and notice that a complaint had been received. But the letter was enough to convince the offending company that refunding my money was a good idea.

There may be other agencies to contact to receive assistance from online fraud.

Good luck.
Mterle - Don_s is right about seeking out the state AG. When I was having problems with them, I found a state consumer affairs office in Roanoke (where HGA is located). I think it was affiliated with the AG.

As it turned out, my issue was resolved - albeit clumsily and slowly. I did not have to contact the consumer affairs office.

I do not have this information any more. I acquired it via a search.