Distortion with ARC Ref 150 and Maggie 3.7


I have this problem that drive me nuts for quite a while. I purchased a like new fully balanced ARC Ref 150 tubes amp through Audiogon for my single ended only CAT SL1 Ultimate preamp and connected both with a RCA to XLR interconnect. It sounded okay with most recording but has awful distortion with certain recording specifically piano and vocal. Some of this recording happens almost on entire record but some only on certain musical passage. Most of the time with higher pitch or peak of music or higher volume.

For your information I listen to vinyl only most of the time and more on Jazz music. Other component listed as follow:

Turntable: Sota Nova, Tonearm: Origin Live Illustrious, Cartridge: Dynavector XV1-S, Step up transformer: Bob's Device CineMag 1131 (Blue) feeding directly to CAT's own phonostage, Speaker: Magneplanar Magnepan 3.7. Power cords, ICs, Speaker cable, Autoformer: Paul Speltz Anti-Cable.

Trouble shooting which has been done includes: checking preamp tubes condition and checking power amp bias. Since ARC claims their Ref 150 was design for balanced preamp only so I also tested by replacing it with single ended tubes amp but the distortion remain. As for the cartridge I believe I have done the alignment pretty accurate with the Mint's Best Tractor but not very sure with the azimuth.

While tested with my other 2 pair of speakers, one which has higher spec show the same problem while the lower spec one seems get rid of distortion. So I suspected the issue probably was with the new Maggie. Called the dealer and he performed a test with his transistor amp with no distortion at all. So he assumed my Maggie is okay. Is it true that the Maggie only good with transistor amps?

By now it leaves me with total confusion! Sincerely hope fellow audiophile here could give me some advice and save me from this endless misery !

Thanks very much in advance!
pakwong
"08-10-14: Smoffatt
Can you borrow a digital source (CD player) and play the same recording to see if you can identify the same distortion as with your analog source. If no apparent distortion, the problem may be with your tonearm/cartridge alignment.
Somewhat odd that only some recordings and/or passages of same are sound distorted. Could very well be your SUT or cartridge or alignment."

Try that first. Use any CD/DVD player you can find. It doesn't have to be expensive. If that doesn't work, I would try a different pair of IC's between your amp and preamp. I don't think you can switch your amp to run in SE or Balanced operation. I think it just runs in Balanced. I've seen several times where you can get a noise because of it. The solution, in the cases I've seen at least, was to use a good quality shielded IC. Any Audioquest with the DBS system always worked (providing that was the problem). Most ARC dealers have AQ. See if they will lend you a balanced and a SE IC to try in your system. You'll also need 2 adapters. If your dealer doesn't have them, you can get them at any music store. You need male xlr/male rca adapters for the balanced cable and male xlr/female rca adapters for the SE cable.

You've probably already did this, but you may want to try some different taps on you amp, both with and without the autoformer. Now that I think about it, is it OK to use the autoformer with an amp that already has an output transformer? Hopefully, someone that knows will comment on that. I'm not sure.
You have described the distortion problem I have been working on for some time now, although yours sounds more severe. Mine was with high pitched, high amplitude vocal "air", mostly female, but piano was ok. I have the DV XX2 MK2 and also use the Mint tractor. The problem turned out to be the distance from the spindle to the tonearm pivot was off a little. A very tiny little. Because of that the Mint Tractor made me align, very precisely, to the wrong arc and overhang. I used the VPI jig that came with the arm to reset the distance. After realigning the cart with the Mint the distortion was eliminated and replaced by incredible detail. Double wow! I had tried everything I could think of for months on end. The DV carts have a well deserved reputation of being sensitive to setup error. Good luck!

Bill
I once had a similar problem and it was cart alignment issue as several others have suggested.
Try increasing the tracking force to the maximum recommended for your cartridge
Alan
My appreciation to everyone for their serious advices.

Answer to Lloydedee21:
"Is it possible the tubes are slightly microphonic, and your speakers are picking it up? Have you tried tube dampers? Borrow some if you can before going out and buying. Sometimes when a tube is microphonic it will pick up certain noises either internal to the tube due to vibration or due to vibration in the room outside the tube...and translate it as distortion thru the systems signal."

I do have dampers from Herbie's Audio Lab on all tubes so I assume no issue with microphonic effect.