Krell Service

Love to hear turn around times you have recently experienced at the Krell factory service dept.

hiend205-24-2007 7:25pm

rwwear Details Discussions Posts This discussion Message User 2,692 posts 06-14-2011 at 02:37am Copy Comment URL Report Comment Edit Delete Do both amps do it Derrick? Could be the power supply caps are going bad or it could be the switch is not muting the sound anymore.
derrickengineer1 Details Discussions Posts This discussion Message User 4 posts 06-14-2011 at 02:48am Copy Comment URL Report Comment Edit Delete Yes both amps do this.They are about 10 years old.Is this normal Krell life expectancy?
rwwear Details Discussions Posts This discussion Message User 2,692 posts 06-14-2011 at 12:59pm Copy Comment URL Report Comment Edit Delete I don't think so. Maybe they just need a tune up. Why don't you call Krell service?
sfstereo Details Discussions Posts This discussion Message User 193 posts 06-15-2011 at 04:12am Copy Comment URL Report Comment Edit Delete If your preamp is disconnected, does it make the sound? If no, it could be your preamp. It's extremely rare for both amps to fail at the same time.
matjet Details Discussions Posts This discussion Message User 111 posts 06-19-2011 at 01:05am Copy Comment URL Report Comment Edit Delete I have had great experience with Krell service. Fast, informative, precise, knowledgeable, fair. First class in every way.