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Fedex minimum insurance for special handling

I remember reading the answer to this question before but didn't find it on searching.

What is minimum amount of insurance to purchase for a shipment that makes Fedex take special care of the package? I remember it's some amount $2000 or $5000 something like that. Once someone sent something to me and Fedex called me a couple of times when it was on the way and after it was delivered to make sure it arrived ok. I asked about it and they told me the insurance amount made them take care of it that way.
wireless200
trelja
3,215 posts
 
I've shipped a lot of stuff via FedEX, with the default value of $100 up to maybe $20K. I've never found the insured amount to have any bearing on anything that happened in terms of the shipment.
fplanner2000
616 posts
 
I've also found out the hard way that the best way to ship anything of weight and value, is to make sure its palletized and use a freight company. No matter what they say or what you pay, FEdEx, UPS and USPS seem to bounce things, if they can. In addition, their claims process is a nightmare - I've had to threaten lawsuits before they would pay anything for the damage they've caused. I have had good luck with both Yellow Freight and Pilot Air using pallets.
hotsauce
108 posts
 
At $5k and over UPS consider a package 'High Value'

It must be signed for at each handover, and once such a package is given to the driver he must return directly to the hub with it, it isn't allowed to sit on the truck the rest of the day.

All high value packages get marked with a V on all sides.

I don't know if UPS takes other special care in addition.

John C.
twoleftears's avatar
twoleftears
1,457 posts
 
Just curious. Has anyone taken an item to one of those UPS stores and had the UPS people do the packing with the "guarantee" that they offer (according to the TV ads)? And then, after that, still had problems with damage and denial of claims? Are there weight or insured value limits for that "guarantee"?
buconero117
2,311 posts
 
Yes, the TV spin, is just that spin. I've shipped stuff via the UPS Store, including their packing of the item, and get one big hassel with claims. The general rule is that you must have the units original packing materials and boxes, and then double box the item. Otherwise, all the peanuts and bubble wrap in the world will not make a difference.
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