lrsky:
i own a supratek chardonnay and love it. from what i understand above service is that mick sends all the necessary information to a technician in the united states who does the work. there is no requirement of sending it all the way back to australia for repairs. mick states this about repairs on his website:
Q: What happens if something goes wrong?
A: It shouldn't but if it does getting it sorted takes priority - the best way is to get it fixed in your home state- while Supratek products are unique they aren't complex and any good technician should be able to solve any problems. With email I can send circuit diagrams and discuss any problems with the technician. The robustness of all Supratek products means that any problems will be minor. I am setting up a circle of good technicians around the globe as I'm able. Naturally I pay for any repairs.
i own a supratek chardonnay and love it. from what i understand above service is that mick sends all the necessary information to a technician in the united states who does the work. there is no requirement of sending it all the way back to australia for repairs. mick states this about repairs on his website:
Q: What happens if something goes wrong?
A: It shouldn't but if it does getting it sorted takes priority - the best way is to get it fixed in your home state- while Supratek products are unique they aren't complex and any good technician should be able to solve any problems. With email I can send circuit diagrams and discuss any problems with the technician. The robustness of all Supratek products means that any problems will be minor. I am setting up a circle of good technicians around the globe as I'm able. Naturally I pay for any repairs.