2. music
  3. 1308325487

ImportCDs

Anyone else have issue with ImportCDs not returning emails or acknowledging your returns? I never got credit/refund for one RBCD months ago and now no email replies from my three returned (new & unopened) SACD's which I sent back with USPS delivery confirmation insured. They were delivered according to USPS. Anyone have a contact with ImportCD's in Irvine, CA or know a consumer agency that can assist me?
airegin
ska_man
55 posts
 
I had a similar situation with them, about 6 months ago.
They never responded to any of my numerous emails.
In the end they did issue a credit. It just showed up on my credit card statement 2 or 3 months later. If you paid by credit card, contact the card issuer. They may be able to help you. Good luck!
sid42
244 posts
 
I have used ImportCd's numerous times, probably at least over 50 times. However, I always buy their stuff through Amazon, and have never once had a problem with them. When I pay thruough Amazon it is with a credit card on file there. Ska man gave you good advice, always use a credit card. Thru Amazon, they will also help you if there's a problem, but you must contact the seller first.
mofimadness's avatar
mofimadness
4,152 posts
 
I have also bought from Import CDs numerous times, (through Amazon only) and have never had a problem.

I have always received excellent service and product.
jpainter236's avatar
jpainter236
92 posts
 
I used them once and received the completely wrong item! However, it was a selection I would have ordered down the road so I kept it.
bill_k
671 posts
 
If you'd like to try to reach them by phone, I found their location from their Amazon listing and they have a website with full contact information including toll free phone numbers. Their company's website contact information page is: http://www.sdcd.com/Contact
More to discover