iTunes can't find Network Storage

got a firewall?

ya might have to physically go into it and select an IP range, or the specified device so the firewall will allow it to be seen by the pc.

after that you can try these:
open explorer and look for the NAS drive... find the folder within it which has the music files.

open one of the folders and right click onto it and choose 'open with' and select iTunes... if itunes is the only media player it should be listed and no need to pick open with, and simply pick play in itunes instead.

that should direct itunes to the drive.

if that isn't working... refer to my first note.

you can also connect the folder to your pc as a network folder. Then direct itunes to that now connected folder.

with my xp pro that's what I have to do to get things better... with xp home, I didn't have to. Vista didn't need such added measures as did xp pro... Pro has more security protocols in place. Vista just nags at you all the time until you disable the UAC... and setup defender better.

Also Vista has some out of the box issues at times with wireless connectivity... see my other Vista posts on the fix for that.

it's easy... even I can do it. it's just not terribly intuitive.

Thanks for these suggestions. I will certainly try all these.

Yes, the NAS path was a typo...it is 192.168.1.8.

Thanks again
Glenn

BTW, should have mentioned...Windows (XP Pro) does see the NAS. The NAS and its folders can be seen on My Network Places (which includes the iTunes and other files).

Also in Itunes Preferences Advanced iTunes Music Folder location, the NAS iTunes path is also shown, but as I said, iTunes would not accept the network path, and hangs up.

So it seems, Windows sees the NAS iTunes location, but iTunes does not.

Thanks again.

I would try browsing to the network location rather than inserting it. If it shows up in "my computer" then you should be able to browse to it. If it doesn't show up in "my computer" you need to figure out how to get it there. Perhaps you need to give it an alias which makes it look like any other drive?

Once iTunes sees it it still won't play the files until you add them. Naming a music folder in iTunes advanced preferences only tells it where to put files it adds in the future, not where they are now. To add them you can either use the iTunes menus or just drag and drop the file folders into the iTunes library.

I think Herman is onto it. You have identified the location to place music and where to look for music (to play), but now you have to run your search for music from iTunes to populate the music into iTunes.

As for Apple not supporting iTunes, this does not at all surprise me. Over the past 10 months my house has converted from PC to Apple - 4 laptops and 1 desktop. I called a couple of weeks ago because one of my batteries just died and found out via the internet that there was a problem and that Apple will replace the defective ones, even when out of warranty (which mine wasn't).

Apple technical support refused to even discuss anything with me until they could confirm my computer was under warranty (which I could not do during my first call). They would not respond to a single question, unless I was willing to give them a credit card number to charge me for asking a few questions about a defective product.

Overall, I have been completely unimpressed with Apple from a service perspective, though their operating system is light years ahead of MS.