Grant. thank you for the interest.
RE: Contacting shunyata directly...
After three phone calls and as many emails... without a response, I simply gave up trying to ascertain the bonafide answer.. and accepted the current 'norm', or practice of Hydras being sold sans cords. so it wasn't for lack of trying, I assure you of that. That indeed though did play a good part of my buying decision, I must say.
I didn't think what I was being told by the one dealer made sense - "No cord?" At all? "Nope." then asked another Shunyata dealer and got the same answer. With the affirming statement "Because of the varied applications one may put the Hydra (s) to use with various components." following. Well. OK. Sort of made sense...
When I was in retail, I was at point of sale the 'representative of the manufactuers products I sold. A direct reflection of them and to some degree their agent. I made it a point to relay only the manufacturers position as to available options, and warranties. If I didn't know, I would ask either thier local sales rep or them directly. I also made a point of regular contact with the manufacturers' reps so no misinformation could be passed to the consumer that would reflect negatively either upon the manufacturer or my company. That notion is simply put, 'Good business.' ... for everyone concerned.
I can not count the number of people with whom I spoke over the past few months that indicated a likewise statement about no cord accompanying Hydras. Given those experiences along with my interest, and desire to find 'the' fit... I've rented, experiemented, tried several Shunyata products, and bought and paid for at least the one I own... taking into consideration price, 'support', or in my case at least, it's lack.
I do appreciate this, the latest bit of info from a most responsible Shunyata source to the contrary - however belated. Thank you. Perhaps some promulgation and stressing of what is common sales tactics versus the truth of things is in order.
Consumers do like having a choice.
