Ayon CD transport problems


I have an AYON CD-2S, purchased new 3 years ago. About 6 months out of the 1 year warranty, the transport started to exhibit occasional reading problems.

A CD would be inserted, play for a short or longer while and then play would stop with the display reading LOAD!
This persisted on and off on a rather random basis until yesterday when it happened repeatedly. I turned off the player, let it sit for about 5 minutes and then proceeded to play 3 discs at which point the player would read the disc, start playing, stop, display read load, would read the disc, then the display would read LOAD.......etc. Same issues today.

Contacted AYON USA to find they wanted close to $1000 plus approx. $300 shipping to replace the Phillips transport! When I commented that I had every CD player I had ever bought in the last 30 years and that they all still worked and that I had never had a transport fail............I was told it was bad luck!

Having spent what I consider to be a huge amount of money to purchase the player originally, I feel as if I would be spending good money after bad to get who knows how much or little time out of my player with another transport.

Has anyone else had this type of failure from an AYON or any top loading CD player with a Phillips transport?


nedman52

Showing 6 responses by salva66

I'm having it fixed at Ayon, they're changing the "servo board" 95€, the "switch open/close" 18€, "CD mechanism (?) 67€, labor cost 2.5 hours 190€, + shipment cost equals to a total of 600€!!!

I've screamed a bit and they told me they gave a price reduction...

Only 6 months warranty .

I guess it could have been worse but it's outrageous I think...

Will probably try to sell if I can as I've got no trust anymore after everything you can read above...

Sal
Hello Nedman,
I purchased a CD2 a few years ago and I have exactly the same problem!!!
It's just outrageous, such an expensive piece of equipment!!
I live in Europe and the technical guy at Ayon has told me the same, it's bad luck! I just can't believe it and have no words to say how frustrated I am.
Until now I haven't had the budget to repair it.
Tell me if you found a solution please.
Thanks
Sal
And by the way, I didn't mention that I had to change the batteries in remote control on average every 3 months....

:-))) I know it might sound like a petty thing but, come on Ayon technical people, you could easily have done it better, it's not rocket science after all...

Thank you Ned for the response.

So, you had to change the transport and one relay? God...

Well done then so for having half of the cost paid by Ayon!

I will probably have it repaired as well and I hope that it's not the transport that has to be changed...:-(((

Thanks anyway and I will keep you updated.
Sal

PS: To Ayon people, if anyone (caring about quality of products) is reading this, you really need to sort this out!!