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BUY Bryston!!!!!

My 18yo Bryston  amp stopped  playing on the left channel , I sent it to the  Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech  ! ONE Very good company!!   T.Y.
thomasyessen

Showing 3 responses by tomic601

tomic601's avatar
tomic601
2,164 posts
 
Yep
bryston power amps in my mobile recording rack - never fail !!!!

PS Audio however refuses to service an amp from previous owners of the PS Audio company......
tomic601's avatar
tomic601
2,164 posts
 
we were PS audio dealers from about day one, but good idea. Paul and Intrade the ocassional email, the last about his fascination with the 787.. so sure, I will ask him....and close the loop back with you all on his response...fair enough
tomic601's avatar
tomic601
2,164 posts
 
Take back what I said... Brothers amp and he has the full email exchange saved, including where Paul does refer the amp to chief engineer who while buried in other work does offer to put somebody on it ! And to help figure out the circuit:-)

So an oldie but goodie 100 C will be headed Colorado way

for those who like the fine print of “ it not really being PS Audio” there is a company history on the PS audio website including where The name is bought back.....and certain talent stay on with the new company 

my most sincere apology 
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