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Cambridge Audio 840-C cd- problems

Hi all, I have a Cambridge Audio 840-C c-d player. It is around 4 years old. Am having problems with it recently. Sometimes it will not read a c-d right away, a message says "no play" but after trying it a few times It will work. (These are not burned c-d's) But then while playing for a while, the audio will stop, and then start again, exactly where it left off. Does not skip or jump ahead as sometimes happens with a bad c-d, or dirty lens. While the audio is blank, which only lasts about 2-3 seconds, you can hear the laser mechanism making the sound it would make if you where to, for instance, change tracks, or when you first put in a c-d.
Any ideas what might be the cause of this? Where I might send it for repairs? Is it worth fixing. Thanks so much

Gary
128x128ghoeper

Showing 2 responses by akg_ca

akg_ca's avatar
akg_ca
1,033 posts
 
too bad you have my sympathies

I had the AZUR 650BD Bluray player that suddenly conked out on me

Sounds great when they work but they are just cheaply made Chi-Fi with all the rest of the warts that go with them.

Its out of warranty and repairs are costly. I junked mine .... the techie diagnostics alone will be 1 to 2 hours labour. Add in parts and its not worth it IMO.

I now have an ARCAM Bluray to go with my REGA ISIS Valve cdp .... all made in England kit with no more issues.
akg_ca's avatar
akg_ca
1,033 posts
 
The failures and resulting frustrations of the CDP 840-C and other higher end CAMBRIDGE products has previously made its way into the AGON forums before within the last couple of years.

The threads and the posts are there - go check 'em out.

The takeaway is that the quality control is being questioned and the repairs fix has ranged from good to bad. The good is if it was dealer purchased (not online) and is still under warranty.

Without prejudice to the former, my top of the line AZUR receiver failed twice within the three year warranty period and repairs were only covered for the first ( full motherboard replacement ) They said the second failure - the HDMI ports failing was not a warranty item - go figure!!

The top of the line AZUR Bluray catastrophically and suddenly failed in its 3rd year after the two year warranty period had expired ..... Returned it to auth repaired.. and the techie warned me that the expected repairs would be both (1) big $$ and (2) not worth the investment to get a paltry 90 day warranty and exposure for the next thing to go. In his opinion the fix was too costly and it was due time to face the music on the continuing reliability issues.

That is why I scrapped the bluray player and sold the AVR in favour of made in UK separates.... The Chi-Fi kit was no more.

There are plenty of posts on AGON and elsewhere about ARCAM pulling out its top of the line AVR production from China and moving production back to the UK for the same reasons.

The takeaway: it sounds good if you have no issues, but the CAMBRIDGE reliability is something to be wary of.
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