Describe the ideal high end audio dealership


Please describe, in detail ,your personal opinion as to what the ideal high end audio dealership would be. Sales/demo policies, store atmosphere/layout, trade ins/ trade ups, ect. What products interest you the most?

Are you more drawn to brand new designs? The Presence of large statement pieces on display? The reassuring presence of well established and familiar lines? What about newer lines that appear promising?

What characteristics would your ideal hi end audio dealership possess? What bothers you most?

Do you prefer the traditional brick and mortar storefront or a more personal approach offered by the home based dealership/appointment structured store?

Describe what you feel, in your personal opinion, are the greatest positive attributes of your favorite dealerships.

This thread is intended for the hobbyist consumers, not dealers or manufacturers.
chris74

Showing 1 response by blindjim

It isn’t going to happen… the perfect dealership, that is. Even close to perfect won’t be a reality.

Whatever the business model, or equipment array, all I would ask of any dealership is to be professional and not erudite or arrogant. To not be condescending or pushy. In short to have a level relationship with prospective customers rather than the Holier than thou which seems the typical model.

Dealers should be flexible and competitive with pricing. A trade in or up program in a set time frame would also be advantageous. Providing means for financing couldn’t hurt either, if the resource (s) aren’t laughable with their terms.

If by appointment sessions are the norm there, allow the customer to preview their own software, not something totally unfamiliar to them… and within reason, at their own pace.

Some time frame for demos in home should also be addressed, and if a non sale results than some modest fee should be incurred. Such fee (s) determined on an as per basis to the nature of the demo & components being previewed and that total time frame. A weekend? A Week? A pair of full range speakers, or a pair of ICs?

All pieces should be run in prior to any in home demo too, or for in house uses as well. It serves no purpose to hear, “this is a great item, but just came out of the box so it isn’t up to snuff just yet…. Whadaya think?”.

To ignore wholly the world wide web is ridiculous these days…. And likely what prevents BM stores from continuing or sprouting up… but it is indeed a fact and has been for some years. To claim said dealership is worth the prospect of paying an additional 30-50% more for same same items, is sheer fantasy. 20-25% Perhaps. 30% maybe. 40-50% more? Well… one can always ask I suppose.

I really don’t see any audio BM store these days being solely high end audio. There has to be more diversification. Lower levels of merchandise. Accessories. Installations. Offers of setup and pro tweaking of higher end items in homes. Software sales. Inventories themselves seem likely killers to store fronts now.

Regardless the prospect, in home or in store, if only people are treated as people, and not morons or cattle, I’d sure attempt to do business there. But that snobby, arrogant, pushy ‘our stuff is the best out there and everything else sucks’ or ‘you haven’t a clue, let me tell you …. Attitudes must go. Only simple ‘sheep’ can be so influenced or intimidated… and then they’ll become remorseful later on most likely and seek to return the item..

Good luck finding one of those… and if you have… do continue to support it.