Ground loop b/w amp and phono stage


I recently bought the Ayon Triton integrated and when it is connected to my phono stage, Pass Labs XP-15, there is a major buzz coming through the speakers which increases as you turn up the volume. You can even hear it through the music when played at high volume. Needless to say, I'm not playing vinyl at the moment. But when I used the CD player, there is no buzz at all. It's only there on the input which the phono is connected to.

I have used cheater plugs, cheap cables with the ground removed, I've connected the amp directly into the wall plug, I switched from unbalanced to balanced interconnects, and am currently out of ideas. The Pass worked perfectly with my previous solid state mcintosh gear.
ssayeed
This is a temporary fix, but try getting an AC ground cheater from the hardware store and put it on the AC cord for the phono section. It may be that the phono section has its ground connected right to the wall, which means you have a ground loop. See if that sorts it out.

I ran into this problem with an electronic crossover at the recent RMAF.

The preamp should be the only thing in the system that has a hard connection to the AC ground, and even there it can be dicey, as so many components in high end audio don't have their grounding systems properly thought out.
Jea48, if I do that, there is no sound. I tried an rca cable plugged into the input section of the phono stage though (Kent at Pass Labs asked me to this) and the buzz returned. Don't think it is the table as I have 2 arms and have tried both. And yes, the ground is connected firmly. Am going to borrow a phono stage from a friend tomorrow and will see if that fixes it.

Atmasphere, I have tried cheater plugs as mentioned in the description at the beginning of the post and there was no change.
Ssayeed, based on what I have read here it sounds like there is a bad ground at the input of the preamp.

No cables => no buzz
2 different arms => buzz
ground cheater =>

If the above is all true the only other possibility is that *both* tone arms have a problem.
, if I do that, there is no sound.
No buzz you mean? Complete silence?

I tried an rca cable plugged into the input section of the phono stage though (Kent at Pass Labs asked me to this) and the buzz returned.
An open ended patch cord connected to the input of the phono preamp sure would cause a buzz...
I think you misunderstood what Kent at Pass Lab wanted you to do.
Or I am misunderstanding what you did...

Just for the heck of it did you try connecting the ground wire from the TT to the Ayon Triton integrated amp instead of the phono preamp?