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Manley Chinook

In Dec 2015 I purchased a Manley Chinook SE from Upscale Audio.  The box I received and serial number stated a SE version but it was actually the standard version.  Kevin D. asked if I wanted to return for the SE model and we agreed that he would send me the Philips PCC88 tubes instead.  This weekend when I went to the room for a listening session once I powered up the Chinook a loud hum persisted.  I checked all connections and they were good.  Changed the tubes - still hummed.  Changed the ICs - still hummed.  Moved to another audio setup - still hummed.  But, after being on for about 30 minutes the hum lessened but a scratchy/crackly sound could be heard in the background.  Yesterday I sent it back to Manley for diagnosis.  I estimate there is less than 20 hrs use.  When I bought this unit I did my research and felt that this would be a workhorse with no problems.  Has anyone else experienced this type of phenomena with the Chinook.  I have hooked my VPI TT back up to my onboard phono stage on my McIntosh C2300; as good as the Mc is I miss the Chinook.
miner42

Showing 1 response by gdnrbob

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gdnrbob
2,421 posts
 
Okay folks, I understand both of your viewpoints, but, remember what it was like before the internet?
You had to take the equipment to a dealer, have them ship it to the manufacturer, have the work done, then have it shipped back to the dealer, and finally receive the equipment back.
Though Manley, could have incorporated the shipping into the upgrade, I think $80 to ship it to them isn't a real deal breaker. Perhaps this thread will goad them to crediting you for the shipping, should the equipment be truly at fault.
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