Platter wobble - too much?


Hi everyone,

Just working on getting my new turntable dialed in, and the platter seems to wobble far more than my previous table.  I noticed the wobble with the naked eye from across the room.  I've already tried a new sub-platter to see if the first one perhaps had a bent spindle or machining defect.  I only have one other table to compare it to, so I don't know if this type of variation from flat is normal.  Here are a few videos:

https://www.youtube.com/channel/UCq3KR-M7eL-_rMoyTQZi0pg

Does this seem like a reasonable tolerance, or am I going to do some damage to the cart/bearing/records?  I appreciate any thoughts y'all might have.

Best, Scott
smrex13

Showing 4 responses by bpoletti

ANY WOBBLE AT ALL is unacceptable. Refund or replacement. You should not even be responsible for shipping either way.  I would tell the manufacturer that a new complete table is necessary rather than requiring you to identify their defect.
What table is it?  It's important to know.  

In the meantime, I would notify the payment processor (Paypal or your credit card company) is there isn't an immediate effort by the seller to refund your money, including shipping.  And let the seller know you are working on getting a refund if they don't do it first.  Sellers don't like black marks on their record since it will cost them money in higher fees.
I would not give the manufacturer the option of providing a "perfect replacement" since they already claim there is no problem.  Get a refund, walk away from them and never look back.