Sorry to hear of your bad luck.
Unfortunately a Manufacturer will only reimburse you commensurate with the cost of their product. Replacement, shipping expenses etc.
You can’t expect a manufacturer to accept to take consequential damages.
The only way to resolve that is through court.
I think your testimonial is an important alert about the QC of PrimaLuna Dialogue, however, that you were not offered reimbursement for consequential damage to your speakers is quite reasonable.
Think about it
Amp cost $2500. Manufacturer made perhaps a margin after expenses of perhaps $300.
If he were to replace your speakers at $30,000 then he would need to sell 100 amps to make back his losses...
Unfortunately a Manufacturer will only reimburse you commensurate with the cost of their product. Replacement, shipping expenses etc.
You can’t expect a manufacturer to accept to take consequential damages.
The only way to resolve that is through court.
I think your testimonial is an important alert about the QC of PrimaLuna Dialogue, however, that you were not offered reimbursement for consequential damage to your speakers is quite reasonable.
Think about it
Amp cost $2500. Manufacturer made perhaps a margin after expenses of perhaps $300.
If he were to replace your speakers at $30,000 then he would need to sell 100 amps to make back his losses...