It seems to me, if your going to talk negatively about a product you could at least be specific. You never said why you didn't like them in the first place...
Getheleadout (Threads | Answers)
I was trying to be more subtle, but since you pressed the issue...
I purchased cables and returned them within the 30 days. It took me over two months to receive a refund. I kept one pair of ICs, which I used for a couple of years before I replaced them with something I liked better.
My friend has purchased and returned two RAL products and he has returned both within thirty days. It took him over 90 days to receive a refund for the first item. The second refund is ongoing and is between 60-90 days. The first refund check bounced. The second has yet to be received.
My friend still owns a set of RAL speaker cables.
The products are quite good, but the return process can be a frustrating quagmire and needs to be improved.