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Seller is responsible to get item to you, intact. yes? or no?

Is the seller responsible for packing and shipping? or not? Should the seller insist on a safe form of shipping? (and if the seller does insist, can he make the buyer pay for air, or 2-day?) or can the buyer say ship cheap (even though the seller eats the shipping fail?) ((And DOES the buyer eat the broken equipment cost?))                  
Who should be worried about insurance... the buyer? or the seller? Since it it is lost or broken, the buyer can get his/her money back. (usually)  
My 'take' is that the person AT RISK for loss is the SELLER. And the SELLER should certainly be needing the insurance. (Notice the seller is the person who has to collect insurance, NOT the buyer)... So IMO the Seller should be including the cost of insurance IN THE ASKING PRICE. Since the seller is the one 'needing' the insurance.                   
The other side is why should the buyer PAY for insurance when the seller is the one being protected by insurance?            
I have asked this before long ago, and the main answer seems to be FURY on the part of (mainly) sellers claiming they have no part in any shipping fail, that they say it is 100% on the buyer. (to which I just laugh)Where I would say the shipping packing, and burden of surety is 100% on the seller/person shipping.So what's your thoughts on it today...(like I said, I asked this years ago, and got a LOT of flack for even claiming the seller is the bad guy, and is responsible 100% of the time for the insurance and proper packing and insurance against loss.) So I thought it was a pertinent question. and wonder what all you folks think, today?

elizabeth

Showing 1 response by jimmydd

jimmydd's avatar
jimmydd
24 posts
 
In my opinion, the seller needs to do his/her own packaging as they "should" know what is required for proper protection. I would NEVER use UPS to ship anything of value. If UPS knows something is damaged, they will drop it off and leave as quickly as possible...unless a signature is required. I had them damage a vintage Marantz receiver and left the package and left the building within seconds. FedEx is the best.
However, anyone is capable of damaging a product...even if properly packaged. The seller/shipper is the one who needs to initiate the claim.  

Never, ever have someone ship a turntable with using the original packaging.  I've had someone ship a turntable with the platter still on the turntable.  When I received the shipment, the turntable looked like someone beat it with a heavy chain. The seller claimed he knew how to properly package a turntable...!!!! 

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