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Very frustrated with Electraglide - Poor service

Having one heck of a time with Scott Hall at Electraglide. I sent him 2 Power cables back in November 2001 to be Upgraded and so far only got one back!! I have sent him multiple e-mails and recently call him and each time he promised to send it and again nothing!!! He sound like a nice guy on the phone but maybe his people/shipping need to be improved.

Anyone with any suggestions, i paid him $600 in advance 6 months ago and i am trying to be patient but 6 months for a Power Cord upgraded is getting RIDICULOUS!!!

I can complaint to BBB and i did paid with Post office Money Order and have all the e-mail correspondence!!
128x128kdtran

Showing 2 responses by kdtran

kdtran's avatar
kdtran OP
19 posts
 
I like to thank Stewart from SOS to try and help but with Electraglide it's like talking to a WALL!!!

So far NO sign of my Power Cord - so take my advice and DO NOT deal with the company directly and go through a dealer instead which carry more clout; but it's still very disappointing when they treat their customer directly this way.

Try David Elrod's power cord instead (same technology - David used to be with Electraglide but now has his own company) - Elrod is a much better power cord and he is a
gentleman and treat his customer better unlike SCOTT!!!
kdtran's avatar
kdtran OP
19 posts
 
He does not have a web page yet but here is his e-mail:
deglide@greenwood.net

Go to Audioasylum web site and do a search on Elrod under cables; there is a fair amount of reviews and opinions about this cord.
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