“Take for example the Sonos buyer, reads articles, see ads, goes to website purchases product, receives product, Done. There is no journey of exploration. There is no comparison of a Sonos to a Naim Muso or to a set of real speakers plus a streaming amp. It is click and done, there is no education”
@audiotroy
There is plenty to learn about SONOS on their website. It’s a lifestyle product and sounds darn good. Not to mention plethora of streaming options with a excellent app. And their customer service is top notch.
I am sure you will gladly educate us and sell SONOS if they ‘pad’ dealer markup by selling PLAY3, say for $600 through dealer network :-)
BTW, I am not against B&M stores that continues to provide excellent service. I am just as concerned to see the speciality Audio stores going out of business. I am sure you would agree that one of the reason for downfall is their less than stellar customer service and lack of products available for demo.
@audiotroy
There is plenty to learn about SONOS on their website. It’s a lifestyle product and sounds darn good. Not to mention plethora of streaming options with a excellent app. And their customer service is top notch.
I am sure you will gladly educate us and sell SONOS if they ‘pad’ dealer markup by selling PLAY3, say for $600 through dealer network :-)
BTW, I am not against B&M stores that continues to provide excellent service. I am just as concerned to see the speciality Audio stores going out of business. I am sure you would agree that one of the reason for downfall is their less than stellar customer service and lack of products available for demo.