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how do you ship?

i don't usually use (well, okay probably never) fedex, but a guy i just sold to wanted it fedex. so i took my preamp to kinko's to ship it and was told that fedex only insures up to $500? are you kidding me? i had this verified by fedex by phone. is this common knowledge? so how do you guys ship? i have always sent either usps or UPS and have never had a problem with either. as an aside, just last week i had some new Axiom HT speakers delivered to me. i watched as the fedex guy wheeled them up to the bottom of my stairs with a hand cart. then, as i am staring at him, PLOP goes my speakers face down on the sidewalk in their box. PLOP goes my speakers as he flips them end over end to the top of my 10 feet of stairs. luckily Axiom has great packaging so no harm done. but even from a customer service standpoint, WOW.
ratso1
tvad
9,467 posts
 
I've insured many, many items for well over $500 (into the multiples of thousands) shipped via FedEx Ground or FedEx Home Delivery.

I can't reconcile the info you've been given. Maybe it has to do with a Kinko's policy.
mofimadness's avatar
mofimadness
4,152 posts
 
I just sold an amp and tried to ship via FEDEX GROUND yesterday, (that's the way the buyer had asked for) and was told the same thing. The only way that FEDEX would take it and insure it for more, was to send it by FEDEX AIR and this would have cost me $150! UPS was less than half of that, so that's the way I shipped. I know that this has been discussed ad nausem, but I have had excellent results with UPS and have shipped hundreds of items.
btstrg
185 posts
 
I just shipped an amp and pre amp by FedEx ground last Friday and insured the amp fro 2000 and the preamp for 1500 so I am not sure were that is coming from. I have an account but not sure that means anything?
tvad
9,467 posts
 
I have an account but not sure that means anything?
Btstrg (System | Reviews | Threads | Answers)
I was thinking earlier that having an account or not having an account may determine insurance limits.

I also have an account, and I have never had an insurance limit imposed.
mimberman
299 posts
 
To ship items over 500 dollars and have them fully insured, you have to either have it picked up by fedex or deliver it to a Fedex location, not a fedex/kinkos or an authorized place, but a fedex only store.
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