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how do you ship?

i don't usually use (well, okay probably never) fedex, but a guy i just sold to wanted it fedex. so i took my preamp to kinko's to ship it and was told that fedex only insures up to $500? are you kidding me? i had this verified by fedex by phone. is this common knowledge? so how do you guys ship? i have always sent either usps or UPS and have never had a problem with either. as an aside, just last week i had some new Axiom HT speakers delivered to me. i watched as the fedex guy wheeled them up to the bottom of my stairs with a hand cart. then, as i am staring at him, PLOP goes my speakers face down on the sidewalk in their box. PLOP goes my speakers as he flips them end over end to the top of my 10 feet of stairs. luckily Axiom has great packaging so no harm done. but even from a customer service standpoint, WOW.
ratso1
tvad
9,467 posts
 
I have an account but not sure that means anything?
Btstrg (System | Reviews | Threads | Answers)
I was thinking earlier that having an account or not having an account may determine insurance limits.

I also have an account, and I have never had an insurance limit imposed.
mimberman
299 posts
 
To ship items over 500 dollars and have them fully insured, you have to either have it picked up by fedex or deliver it to a Fedex location, not a fedex/kinkos or an authorized place, but a fedex only store.
jax2
3,031 posts
 
To ship items over 500 dollars and have them fully insured, you have to either have it picked up by fedex or deliver it to a Fedex location, not a fedex/kinkos or an authorized place, but a fedex only store.

Hmmmm...yesterday I dropped off a box at Kinko's for overnight delivery insured for $2500. The clerk confirmed the insured amount, and it was shipped with $2500 of insurance, no questions asked.

tvad
9,467 posts
 
Some clerks at Kinkos/FedEx don't know the companies' shipping policy? Why am I not surprised?

Just imagine if your open heart surgery was being OK'd and shepherded by a US gov't civil servant.
kurt_tank
1,188 posts
 
Tvad,

"Just imagine if your open heart surgery was being OK'd and shepherded by a US gov't civil servant."

That is just too funny!

Wait a minute, ...... OMG!
:-(
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