how do you ship?
here is what i was told at kinko's - i later verified this from fedex (the real one). you cannot insure stereo equipment (or much of anything else apparently). fedex automatically insures everything up to $500 and apparently is liable under some circumstances up to $1000. apparently there are very rare exceptions to the no insurance rule, but stereo doesn't apply. i was told that if you have a shipping account you can insure up to something like $10K. when they ask you for a 'declared value' you are only doing that - declaring a value. it is NOT being insured for that amount which seems to me to be kind of a scam. apparently this policy has been around for a long time - it is NOT new and has nothing to do with kinko's. |
Wait a minute, are we talking Fedex, or Fedex Ground? The two companies, though having the same name, are managed and run entirely different from each other. I thought you were talking about Fedex (the air shipping company). If you are talking Fedex Ground, all bets are off. Let me be polite - those fu&*ers could break an anvil crated and strapped to a pallet!!! I've never had as many bad experiences with any one single shipping company as I have with FedexGround. I'm surprised Fedex would let their name be soiled by incompetent employees and management as has been demonstrated in my own experiences. i understand, some folks have been fortunate, but that has not been my experience, either as a shipper or on the receiving end. Sorry I didn't read the OP more carefully, but the description of the way the package was handled would have clued me in. It was Fedex (air) that I insured the package I mentioned earlier with. I have no idea what the insurance policies of FedexGround are, and don't really give a rats ass either as insurance with them is utterly worthless. Can you tell I don't like them!!!??? |
Here is a link to the FedEx Declared Value and Limits of Liability policy. As previously stated in this thread, Fedex does not offer insurance. Rather, a shipper must declare a value. I have read this policy five times, and I have not found any statement about a $500 declared value limit except in the case of a FedEx Envelope or a FedEx Pak, in which case there is a $500 limit. I have not found any declared value restriction related to electronics. It would seem the difference between insurance and declared value is that insurance would require Fedex to pay the full insured amount, whereas according to the FedEx Policy Statement, a declared value "WILL NOT EXCEED A SHIPMENT'S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS" (bold emphasis as found in the FedEx Policy). |
Grant - I tried posting the same info yesterday but I guess you beat me to it. The caveat is that the link is to FedexExpress terms. I could not find anywhere in there which gives the terms for FedexGround and it is nearly impossible to find on the Ground website - I gave up. I think the best I could find was to consult the FedexGround terms of service, which I could not find a link to for lack of further trying. Here's some further input on the subject - just a random few from other chat sites complaining about FedexGround coverage, or lack thereof. Some further input. This thread echo's the $100 coverage limit. More input supporting the same B.S. |
