Beware purepower inc


Trading with Purepower can be dangerous ...
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
jeanjohn
Mine went back to Canada for service over two months ago and I'm getting the same run-around as well, except they haven't given me the "it's going out today" BS. They just won't tell me when it's coming back.

FrankC
I have 1050 from the Canada PP that I bought in 2011.

Took three months to ship after I ordered it. Works great though.

I think it was made in Taiwan not Canada.

Their website photo of the current manufacturing plant looks fake! Nobody uses a soldering gun as shown!

Buy from the PP (AVPS) in the USA only.
That's a shame, Purepower was on my list as a candidate for my power product. Not sure why so there are so many issues with them. Time will tell.
I *think* that the thread has been removed but just a few months ago member "Glory" had THE SAME issues with Purepower Canada. He was given a major run-around by the Canadians & had an overall hellish experience. I *think* that he eventually resolved his issue. Contact Glory offline to find out more.
BTW, there is a Purepower in NY state as well & they seem to have all their ducks lined in a row.