Purepower is working to resolve an issue for me (and a similar one for another Audiogon user) with a new 2000+ whereby from the moment it was powered on in my system, a humming and buzzing sound emanated from my speakers. The system has no ground loop or other issues and has been stable for a long time with a 2 year old Purepower 2000 unit at the core of it so whatever problem exists, it is in the 2000+ that has been returned to PP for review and analysis. PP has been working diligently to identify the source of the issue and to determine what resolution is necessary. I am eagerly awaiting the shipment of a new 2000+ without these issues as I am keen to upgrade!
Beware purepower inc
Trading with Purepower can be dangerous ...
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
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- 43 posts total
- 43 posts total