Another recommendation is to submit a complaint against the company - PurePower APS with Ontario's Better Business Bureau to get these issues documented publicly, so that we can keep pressure on these manufacturers to act honorably.
FrankC
FrankC
Beware purepower inc
Trading with Purepower can be dangerous ...
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
- ...
- 43 posts total
- 43 posts total